Privacy Policy

At LumaStoryAI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumastoryai.com (the "Site") and use our AI video generation services.

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, subscribe to our newsletter, request customer support, or communicate with us. This may include:

• Personal Identification Information: Name, email address, and contact details.
• Account Information: Username, password, and preferences.
• Payment Information: Credit card details and billing address (processed by our secure payment processors).
• User Content: Scripts, storyboards, images, and videos you generate or upload using our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Develop new products, services, features, and functionality.
• Process your transactions and manage your orders.
• Send you emails, including newsletters, marketing or promotional materials, and other information.

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@lumastoryai.com